The Royal Hotel - Durban

267 Anton Lembede Street, Durban, South Africa, 4000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Royal Hotel - Durban

Wi-Fi
Parking

ZAR 75 per day

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Welcome drink

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Set in the center of Durban, this sophisticated hotel features 80 rooms and offers a sauna, a golf course and a Jacuzzi. Offering accommodation in a 21-story colonial building, the hotel was remodeled in 2004.

It is placed close to the tourist district, within a 15-minute walk of Victoria Street Market and about 20 minutes' walk of Mini Town Snell Parade. The Royal Hotel lies within a 10-minute walk from the center of Durban.

Convention centers and exhibition centers are short distance from the premises.

The Royal Hotel can be reached in 35 minutes by car from Durban International airport.

Rooms

The Royal Hotel offers elegant rooms with a panoramic view of the city featuring climate control, wireless internet, a safe, a kitchen and a sofa. Guests can make use of a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Every morning at the restaurant guests may enjoy continental breakfast. A large on-site restaurant serves dishes of international cuisine. Guests can try refreshing drinks in the coffee bar.

Services

Laundry, concierge service and porter service as well as an elevator, a beauty shop and a barber shop are available for guests' use.

Relax

On-site spa facilities feature a health club, a spa center and a treatment room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at ZAR 75 per day.

Number of floors:   21.  Number of rooms:   80.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Gay friendly
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach chairs
  • Night club
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Library

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 10 am FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
One child
Extra bed 100 % of the room stay
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel The Royal Hotel - Durban Durban location
Show big map »

Hotel Address:

267 Anton Lembede Street, Durban, South Africa, 4000

Get directions
City Center
  • Durban
    1000 ft
Airports
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of floors:
    21
  • Number of rooms:
    80

Hotel Awards

South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in South Africa

Use Badge

Rooms and availability

The Royal Hotel photos Room
Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
  • Radio
Room Description:

Deluxe|Deluxe Double or Twin Room, 1 Double or 2 Twin Beds

The Royal Hotel photos Room
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Suite|Executive Suite

The Royal Hotel Location

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  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

Popular areas

  • City Center700 ft
  • Marine Parade4300 ft

Convention centers

Monuments and Landmarks

  • Beach Hurst1.2 mi
  • Mini Town Snell Parade1.2 mi
  • Durban Botanic Gardens1.4 mi
  • Entembeni Hospital2.2 mi
  • Durban Campus2.4 mi

Stadiums

  • Kingsmead Cricket Stadium3300 ft
  • Greyville Race Course1.0 mi
  • Moses Mabhida Stadium1.9 mi
  • Kings Park Athletics Stadium2.1 mi
  • Absa Stadium2.4 mi
  • Kings Park Stadium2.4 mi
  • Westridge Park Tennis Stadium2.5 mi

Parks

  • Wavehouse Gateway3700 ft

Golf courses and Country clubs

  • Durban Country Club2.2 mi

Public parking

Local attractions

  • Gateway Theater of Shopping9.6 mi
    No. 1 Palm Boulevard Umhlanga Ridge New Town Centre, Umhlanga Rocks
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of floors:
      21
    • Number of rooms:
      80

    Hotel Awards

    South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in South Africa

    Use Badge

    Cities nearby

    The Royal Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Royal Hotel

    Average guest rating

    5.6out of 10
    Guest rating
    Based on 25 reviews

    Rating by category:

    Location
    6.5
    Rooms
    4.7
    Service
    5.6
    Value
    4.8

    Guest reviews

    • Couple
      6.2

      The breakfast was good and the room that it was served in was amazing.

      Although I had a non smoking room, the linen smelled of cigarette smoke. The furniture is scratched and worn down.

    • Single
      4.2

      There was virtually no water pressure in the bathroomroom and no hot water which was not remidied despite reporting this matter to management. They also double booked my room and checked someone else into the room on the second day of my stay to his and my embarasment and inconvenience. Not a good experience!!

    • Couple
      6.6

      Excellent Location, Very clean well maintained rooms.

      Hotel food was very bland and tasteless for the price paid, staff was under trained and slow to respond to simple requests. Service needs to be improved to justify the price charged for the room.

    • Single
      5.8

      The ambience of the hotel is excellent. The dining facilites are also very good. The more public areas such as the reception area, lounges and the restaurants were very clean.

      The reception I received when checking-in left a lot to be desired. The receiptionist was very indifferent and I did not even offer assistance with my luggage, and neither was I shown to my room nor pointed to the lift that would take me to my floor.

    • Older travelers
      6.6

      Proximity to the marina. The suite was quite acceptable. Breakfast good.

      No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!

    • Older travelers
      5.0

      Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km).

      the staff at the reception was not interrested in the customer

    • Couple
      9.2

      The cleaness of the hotel, the proffesional staff and the luxury of the hotel

      The fact the pool deck was not up to standard, while it was so windy by the beach I would have liked to relax by the pool.

    • Couple
      5.4

      The staff were not friendly. I have been to 3 star hotels that were far more superior to what the Royal Hotel offered. The hotel used to be a hotel for royalty as the British Royal hotel used to stay there. There was no hot water in my room. When I left I vowed I would not return there.

    • Couple
      6.6

      Beautiful hotel with decades of history. Beautiful bay view.

      Beautiful hotel with decades of history but terrible staff!! Incompetent!! Only one or two helpful people. Breakfast was awful. Still waiting for my coffee. Staff not very informed. Did not even know where the British Airways office was - also did not make an effort to find out. Beautiful bay view and it is a shame that a hotel with so much potential is so neglected. Tv reception is terrible. Come on Royal Hotel!! Step up to Durban's standards!!!

    • Single
      7.8

      I loved the view

      The fact that the hotel does not cater for Halaal

    • Family with children
      8.2

      Fitness offer like squash and pool.

      Very nice hotell but undicreable bad service at the restaurant left hand side from the lobby.

    • Single
      5.8

      The room was quiet and the shower great (big showerheads)

      The Royal may have been the place to be a long time ago, but is now in desperate need of some renovation/restyling. There is no communication among personnel and the people at the reception were incompetent (first they made me wait for 8 minutes because they insisted on stapling my papers upon arrival and secondly, I had two seperate bookings and asked to stay in the same room, they said they woul take care of it, but half-way my stay my room (with my belongings inside) was blocked and I had to change rooms after all)

    • Single
      6.2

      room service very poor and limited.

    • Family with children
      6.6

      The warm ambiance of The Royal Grill where we had an enjoyable breakfast buffet. And the night view of the harbour was amazing.

      The air conditioner in the room was not working.

    • Single
      5.0

    How to reach hotel

    hotel The Royal Hotel - Durban Durban location
    Show big map »

    Hotel Address:

    267 Anton Lembede Street, Durban, South Africa, 4000

    Get directions
    City Center
    • Durban
      1000 ft
    Airports
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  10 am
    • Number of floors:
      21
    • Number of rooms:
      80

    Hotel Awards

    South AfricanHOTEL AWARDSRecommendedDurbanThe Royal Hotel

    According to guest reviews, the hotel has been rated as
    Best Design Hotels in South Africa

    Use Badge